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FAQ, TERMS + CONDITIONS

click here to find out more about Black Tulip, the studio and the design process!

- F R E Q U E N T L Y  A S K E D  Q U E S T I O N S -

HOW DO I PLACE AN ORDER?
Fill out this form or shoot me an email at hello@blacktulipcalligraphy.com! After gathering the necessary information, I'll send you a personalized quote, followed by a contract if you're looking to make things official. To book with me, I require a 50% non-refundable retainer.

My Instagram and Etsy shop are also great places to find direct-purchase original artworks, jackets, sale items and limited run or seasonal offerings.

HOW LONG DO YOUR JACKET DESIGNS LAST? 
Every jacket is painted with the appropriate medium for that specific material. I use high-quality textile and leather paints, work in thin layers to minimize paint chipping, allow ample curing time and heat set designs before calling each piece complete. With normal wear and proper care of your jacket, no matter the material, you can expect many years from your design. Minimal washing with special care is strongly encouraged, and jackets should be kept clear of paint thinners or other harsh chemicals that could easily strip the design from your jacket. That being said, there is no guarantee included with the purchase of your Black Tulip jacket, and no way to tell exactly how long each jacket will last.

WHAT MAKES YOUR JACKET ART SERVICE VALUABLE? 
Purchasing a custom jacket is like purchasing a piece of original art. Black Tulip jackets are painted thoughtfully with high-quality mediums and no design is replicated to ensure that everyone has an original piece. Your art is limited edition. Materials aside, when you buy a jacket from me you are paying for my 10+ years of art experience as a painter. If you can find a complex jacket design for a "too good to be true" price, chances are that either quality or expertise are lacking.

HOW MUCH SHOULD I EXPECT TO PAY FOR EVENT DETAIL CURATION? 
On average, Black Tulip clients spend between $500 - $2,000 on event details. Curation can include details such as; place + escort card calligraphy, menu design, table markers, favor + gift tags, guestbook art, etc. Always feel free to reach out for a custom quote, I am happy to try to work within your budget.

DO YOU OFFER FULLY CUSTOM INVITATIONS OR ANNOUNCEMENTS? 
As much as I love creating custom art, I chose to exclude fully custom invitations and announcements from my services. I am first and foremost a calligrapher, not a stationer, and unlike day-of details, invitation design does not leave much room for calligraphy. Focusing on offering services around my  creative passions ensures that I create with joy and purpose for your event. For beautifully unique custom invitation suites, I encourage you to check out Kendra's work at Whole Weddings. Her invitation suites are printed on seed paper which not only makes beautiful invitations to look at, but when planted these invites bloom into flowers or herbs, making our world a little more beautiful to look at, too!

- T E R M S + C O N D I T I O N S -

Art Disclaimer
All calligraphy and illustration, be it digital or physical, created by Black Tulip is intended for personal use only. Artistic rights are not defaulted in the purchase of any work created by Black Tulip. Logo/branding clients, and other clients with written permissions issued are the only exception. When posting on social media, please credit Black Tulip for designs and tag @blacktulipcalligraphy in your post. 

Responsibility Waiver
All sales are final. Black Tulip is not responsible for any damages or loses after possession of any product is transferred to any delivery/mailing services or to the client. Additionally, Black Tulip is not responsible for items delivered to an incorrect address supplied by the client. For lost or stolen packages, please contact and file a claim with the carrier service. Damaged items within an order must be reported within 7 days of receiving your order and will be handled in a case-by-case basis.

Photo Courtesy of Corey Lynn Tucker

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